Privacy Policy

1. Introduction

This Privacy Policy explains how JHB Marketing LLC (“JHB Marketing,” “we,” “us,” or “our”) collects, uses, and shares information when you visit jhbmarketing.com (the “Site”) or interact with us through forms, scheduling tools, or email. By using the Site, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• Information you provide directly: your name, email address, phone number, company name, and any message details you submit through a contact form or when booking a strategy session.
• Booking information: when you schedule a call through our scheduling provider, Cal.com, it collects your name, email, and any details you enter, and shares that information with us to confirm and manage the appointment.
• Email subscription information: if you sign up for updates, your email address (and any name you provide) is stored in our email marketing platform, MailerLite, so we can send you communications.
• Automatically collected information: when you browse the Site, we and our analytics/advertising partners automatically collect data such as your IP address, browser type, device information, pages viewed, and referring URLs, through Google Analytics and the Meta (Facebook) Pixel.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule strategy sessions;
• Provide, operate, and improve the Site and our services;
• Send marketing emails and updates, with the ability to unsubscribe at any time;
• Measure and improve the performance of our website and advertising campaigns;
• Show more relevant ads on platforms like Meta/Facebook and retarget visitors who have interacted with the Site;
• Comply with legal obligations and protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Site, including:

• Google Analytics, to understand how visitors use the Site;
• Meta (Facebook) Pixel, to measure ad performance and show relevant ads to Site visitors on Facebook and Instagram.

You can control cookies through your browser settings, and you can opt out of interest-based Meta advertising through your Facebook/Instagram ad preferences or through industry tools such as the Digital Advertising Alliance's opt-out page at optout.aboutads.info.

5. Third-Party Service Providers

We work with the following third parties, who may process your information on our behalf or under their own terms:

• Google Analytics (Google LLC) — website analytics;
• Meta/Facebook Pixel (Meta Platforms, Inc.) — advertising and analytics;
• Cal.com — appointment scheduling;
• MailerLite — email marketing and automation.

Each provider has its own privacy policy governing how it handles data; we encourage you to review those policies for details on their practices.

6. How We Share Information

We do not sell your personal information. We may share information with the service providers listed above to operate the Site and deliver our services, and we may disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or sale of assets.

7. Email Communications

If you subscribe to our emails or submit an inquiry, we may send you marketing communications about our services. Every marketing email includes an unsubscribe link, and you can opt out at any time. We may still send transactional communications related to a service you've requested, where applicable.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, respond to inquiries, maintain business records, and comply with legal obligations.

9. Data Security

We use reasonable administrative and technical safeguards to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Choices

You can:

• Unsubscribe from marketing emails using the link in any email;
• Adjust your browser settings to block or delete cookies;
• Opt out of interest-based advertising through your ad platform settings.

To request access to, correction of, or deletion of the personal information we hold about you, contact us using the information below.

11. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

Questions about this Privacy Policy or your personal information can be directed to: